Jersey Gamer Frequently Asked Questions

  • For reservations, guest counts, scheduling, or changes, email bookings@jerseygamer.com. For general inquiries, email info@jerseygamer.com. 

  • We bring a mobile video gaming theater truck directly to your event, complete with gaming consoles, large screens, and a team to help guests enjoy the experience.

  • Birthday parties, school events, graduations, festivals, corporate events, community celebrations, and private parties.

  • See our pricing page for our currently published rates.

  • Your rental includes the theater truck at your location, access to our game library, a game coach, and online play when available. Confirm outdoor features with our team.

  • Use our online booking system!

    For unavailable time slots or special requests, email bookings@jerseygamer.com.

  • A 50% deposit is required when booking. We will email you a payment link for the remaining balance.

  • Our standard service area is within 35 miles of Union, New Jersey and 30 miles of North Brunswick, NJ.

    New Jersey events beyond that range carry a $150 travel surcharge.

    We also service Staten Island with its own rate schedule, available on our pricing page.

    Contact us about locations outside our standard service area.

  • Your standard party booking covers up to 16 players under age 18. Children under 6 do not count toward that total. Contact us before your event if you expect additional players so we can confirm staffing and pricing.

  • Your booking allowance and the truck theater’s physical capacity are separate. The theater accommodates up to 24 children inside, with 8–16 players outside, depending on the games and setup. Additional guests must be arranged with our team.

  • We reserve the right to rotate guests through the truck theater in timed intervals based on seating space, group size, and game selection.

  • Yes. Children under 6 must have at least one adult inside the truck theater with them at all times.

  • Wristbands are used at the Jersey Gamer team’s discretion and can vary based on the needs of the event. If wristbands are used every guest entering the gaming theater must wear a purple wristband, distributed by a Jersey Gamer team member before entry.

  • We expect to arrive approximately 25–45 minutes before your scheduled start time.

  • Tips are never expected or required. They are always appreciated as recognition of our team’s work to provide a memorable experience.

  • The gaming theater truck typically takes 15–20 minutes to set up. Inflatables and other features may take slightly longer.

  • A Jersey Gamer team member will notify you when we are ready to receive guests. You may also receive a text message. Please wait for that notification before sending guests to the theater truck.

  • Our gaming theater requires approximately 29–30 feet of space to operate. Have the intended setup area available before we arrive, and discuss any access restrictions with our team in advance.

  • Each inflatable requires an operating area approximately 10 feet wide by 15 feet long. Please provide ample space for every inflatable requested.

  • Our theater is self-powered and uses Starlink internet, so it does not require your household electricity or Wi-Fi. Online gaming remains subject to connection availability.

  • Yes. Our theater truck is climate-controlled for guest comfort.

  • Our theater truck features Nintendo Switch 2, PlayStation 5, and Xbox Series X consoles, with eight 55-inch interior screens and two 65-inch exterior screens.

  • Our library includes racing, sports, adventure, party, and competitive games. Examples include Mario Kart, Minecraft, Super Smash Bros. Ultimate, Madden, NBA 2K, Rocket League, and Fortnite. Browse our video game library to see our full selection.

  • Many games support up to four players per console. Player limits vary by title, console, and game mode. Our team will help organize players across the available stations.

  • Yes. Our online library groups games by content rating. Review the selection before your event and discuss any preferences or concerns with our team.

  • Yes. A game coach is included to guide the gaming experience. Let our team know which guests may need help getting started.

  • Eating, drinking from open containers, and smoking of any kind are prohibited inside the gaming theater truck. Please advise your guests before the event.

  • Our website lists Tetris Tumble, Kerplunk, Connect 4, and Cornhole, along with inflatable activities such as axe throwing and darts. Confirm your requested activities with our team before the event.

  • Our published 2026 promotion offers free inflatable add-ons by request, subject to availability. Confirm eligibility and availability when booking.

  • Yes. We continually monitor weather conditions. High winds, thunderstorms, and other severe weather may limit or prevent the use of inflatables, outdoor games, and exterior gaming stations.

  • No refunds are given for weather-related issues on the day of the event. We monitor conditions beforehand and work with clients on rescheduling options. Our published policy allows up to two weather-related rescheduling attempts before a refund or deposit-forfeiture determination.

  • Guests will be asked to seek shelter, and your event time will pause until conditions are safe to resume. Our team will communicate instructions during the interruption.

  • When weather threatens your event, Jersey Gamer will contact you approximately 24–72 hours beforehand to review rescheduling options.

  • Email bookings@jerseygamer.com. Cancellations and schedule changes must be processed by Jersey Gamer staff.

  • Our published policy provides a deposit refund for cancellations made at least three days in advance, excluding promotional merchandise. Cancellations with less than 72 hours’ notice may result in forfeiture of the deposit and other prepaid fees as described in the policy. Same-day cancellations forfeit all previously paid fees. We will attempt to reschedule before confirming a refund or forfeiture. See our published cancellation policy for more information